FAQ

Q: What is Stories Unmasked?

A: Stories Unmasked is a space where raw honesty meets self-expression. We create apparel and journals that speak your truth, empower your mind, and honor your journey.

Q: How do I place an order?

A: Browse our collection, select your item, and checkout. You’ll receive an order confirmation and updates until it reaches your hands.

Q: Do you ship internationally?

A: No, as of now when only ship domestically.

Q: Can I return or exchange items?

A: We accept returns or exchanges within 14 days of delivery, as long as the item is unused and in original condition. Contact us to start the process.

Q: Are your products sustainable?

A: We aim for mindful sourcing, balancing quality with responsibility. Our journals and apparel are designed to last.

Q: Can I customize an order?

A: Right now, we offer select customizations on certain products. Reach out via email for details.

Q: How do I care for my items?

A: Apparel: Wash cold, inside out, hang dry when possible.

Journals: Keep dry, handle gently, and let your thoughts flow.

Q: I have more questions. How can I reach you?

A: Email us at unmaskedmentality@gmail.com. We read every message and respond honestly.